What payment method do you accept?
Furn accepts VISA, Mastercard, American Express, Maestro, Discover Card, Diners Club, and PayPal.
Where does Furn deliver?
Furn delivers to the United Kingdom.
If I place an order now, when will it arrive?
This depends on what day of the week it is, where you live, and which courier/delivery method you select at the checkout. Unfortunately, they don't currently offer 'nominated day' delivery - instead, they operate on one basic principle to get the products to their customers as quickly as possible. Depending on the above factors, you can expect your order to be delivered between 1 and 4 working days after placing it.
What happens if I'm not in when my order arrives?
Not a problem. All of their courier options include 'Tracked' functionality which means you'll receive regular communication on the progress of your order, and you'll be sent texts and emails so you can control the shipment. This includes options to 'leave in a safe place' or to 'deliver on a different day'.
I've received my item and want to return it. How do I do this?
No problem at all - you can return your items (for any reason) within 30 days of them being received. Please remember that all items must be in their original packaging and unused in order to qualify for a refund.
