Gemondo Discount Code 2025

Gemondo accepts VISA, Mastercard, American Express, Diners Club, JCB and PayPal.

Yes. You may add or remove items from your order as long as they have not already been dispatched. For amendments, please contact their Customer Service Team who will assist you with your order.

Yes, Gemondo aims to ship all around the world.

If you would like to return an item that you are unsatisfied with, please visit their returns information page While in your possession you must keep in good condition any products you intend to return to Gemondo. This specifically includes not removing the security seal(s). Rings, necklaces, pendants, brooches, and bracelets are security tagged for your protection and hygiene. By removing the security seal you are accepting the item, which then becomes non-refundable.

You will have up to 30 days from the date of purchase to return any unwanted items.

Gemondo aim to process returns the day they receive them and generally refunds can take up to 7-10 days for the payment to be cleared back to the original payment method. Please fill out the returns form provided with your order and include your original order number to ensure your refund can be processed as quickly as possible.

Yes. Gemondo only repair or replace jewellery that has been purchased from them. In the event that your jewellery is faulty, under warranty they will offer a replacement of the same jewellery if they have them in stock. Please see the details of their guarantee or contact their Customer Service Team for help.

Repairs can take up to 2 weeks.

All Gemondo jewellery pieces above UK and EU regulated weight standards are hallmarked to assure purity and quality. For more information on hallmarks and precious metal content, visit their Precious Metals & Hallmarking Information Guide.

Gemondo are confident in the quality of their jewellery items, that's why they offer a lifetime quality promise to repair or replace your jewellery. You can find details of this on their quality promise page.