Soru Jewellery Discount Codes

Soru Jewellery accepts VISA, Mastercard, AMEX, Discover Card, Maestro, Diners Club and PayPal.

Soru Jewellery ships within countries provided during checkout.

You will receive an email from them with a tracking number when your order has been shipped.

If you do not receive an email, please contact them.

If you are not satisfied with your purchase, or simply change your mind, then you can return your item within 14 days of receiving your order by contacting customercare@sorujewellery.com to request a returns form for your order.

They aren't able to offer any exchanges on their items unless your item is faulty. If you would like to exchange your order for another style, you must first return the original item and then place a new order.

You will be refunded for the original item in accordance with their usual returns policy. You can also choose to receive your refund as credit, which will enable you to purchase a replacement item quickly and seamlessly.

They aim to process all refunds within 5 days of receiving your return. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

If your refund is being issued as store credit, they will send you a code via email as soon as the return is processed. This code can then be redeemed at checkout on a new purchase.