
Free Cancellation Up To 6-pm at HRS
Enjoy free cancellation up to 6 pm at HRS.
Updated 17th June 2025
265 Ratings. Average 5 out of 5 stars
Enjoy free cancellation up to 6 pm at HRS.
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Here are some great tips & tricks for extra savings at HRS:
HRS prices are always per room and night, that is per single or double room. In this respect, HRS differs from travel operator catalogues and tourism websites, which generally quote their prices per person The price for breakfast is quoted separately and is always per person per night.
If you can't arrive at the hotel before 6 pm local time, you should make a reservation that ensures the hotel reserves the room for the entire night. They call this a "guaranteed reservation". If you do not arrive at the hotel or fail to cancel your reservation by the given deadline, the hotel will be entitled to charge you for the room it could otherwise have given to someone else.
The booking can therefore only be cancelled to a limited extent or not at all, and the hotel charges an advance payment to your credit card straight away. This type of booking is always a guaranteed booking and therefore only possible by providing your credit card details. Of course here too, confirmation of your booking, of any changes or cancellations are always sent to you by HRS.
Yes, this procedure is processed automatically and recorded in the HRS system. The entire processing of the reservation is based on detailed and precise contractual rules. In the unlikely event that a misunderstanding or discord arises in a hotel, the customer should not hesitate to contact us by telephone; it will be our care to offer all the necessary assistance and take care of the problem with the hotel.
In general, this is done directly at the hotel. However, this does not apply to HRS Hot Deals or special room rates for which an advance payment obligation is part of the booking conditions stated in advance. If advance payment is required, this is made not to HRS, but always to the hotel, which is also responsible for charging your credit card.
Phone
+49 221 2077 600
office@hrs.de
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HRS has formed into a global organization with more than 1300 representatives around the world. The HRS Group, which also owns hotel.de and Discover, has offices in 16 countries including branches in London, New York, Paris, Warsaw, and Shanghai. They aim at providing the best possible experience for its customers by taking care of the tiniest details.
HRS Homepage
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