Which payment methods do you accept?
Hunkydory Crafts accepts Mastercard, Visa, Visa Debit and also Paypal.
Can I amend/cancel an order?
If you need to amend or cancel an order please contact customer services as soon as possible at [email protected]
or by telephone on 01772 272577 and they will help in every way they can.
How do I return an item?
If upon receipt of an item you are unhappy for any reason, they are able to accept the return of goods for full credit, providing they are informed of your wish to return the item within 14 days from the due date. The item must not have been removed from its packaging and must be in a re-saleable condition. It is, however, your responsibility to return the items and this will be done at the customer’s expense. Please see their returns policy for more information.
How long do I have to return an item?
You have 14 days from the due date to return your item. Please refer to their returns policy for more information.
What happens if an item I have purchased is faulty?
In the unlikely event of an item being faulty, the fault of the goods must be stated upon return. A trained member of staff will investigate the problem and if found to be faulty the item will be exchanged or refunded at your request.