What are JT Spas payment methods?
JT Spas accepts VISA, Mastercard, American Express, Discover Card, Maestro, and PayPal.
Does JT Spas ships Worldwide?
No, JT Spas ships only in the United Kingdom.
How long does standard delivery normally take?
JT Spas always aim to dispatch goods and deliver within 5-10 working days (excluding Public & Bank Holidays) if the product is in stock, on occasions, delivery can take longer. They require customers to supply their contact telephone numbers so that their delivery agents are able to make contact up to 24/48 hours in advance of delivery to ensure someone is available at the delivery address to receive the goods ordered. They always try to dispatch their goods as quickly as possible but cannot always guarantee delivery timescales, as they use 3rd Party Delivery Companies who do not offer a guaranteed delivery date or time.
What is your return policy?
JT Spas offer you a 45 day exchange period, for your peace of mind. To qualify for your 45-day exchange guarantee, the product you wish to exchange should not have been used or installed, be in its original condition, and with the original packaging from when it was first delivered.
What is your change or cancellation policy?
If the contract for the purchase of goods has been concluded via telephone, Internet, or correspondence (including email) without any face to face contact having occurred between them, then you have a 14 days cooling-off period from the day after when the goods are delivered in which to cancel this contract. This right does not apply [where and to the extent that] they have started to customize any materials (including manufacturing goods) or where they have placed your order for customized items from their manufacturer in accordance with your requirements.
