What payment methods do you accept?
Logitech accept PayPal, Apple Pay, Google Pay, Visa, MasterCard/EuroCard, Discover, American Express, Diner’s Club, JCB, and check cards or ATM cards, so long as they are connected with one of the major credit card companies listed above.
Do I have to pay sales tax?
Depending on the order, sales tax may be calculated and charged. Any sales tax charged will be indicated once your billing and/or shipping address have been entered during checkout.
The price indicated includes anticipated VAT that they will collect from you based on the information you make available to them. The total price may change during the course of the shopping session depending on a number of factors. However, you will have the opportunity to review the final price they will charge before you submit your order.
They will gladly credit sales tax for government institutions. Just fax them a copy of your tax-exemption form with an address matching your order’s billing or shipping address at 952-253-8760. Please include a copy of your receipt or your order number.
When will my pre-order ship?
Pre-ordered products will ship when the product becomes available. You will be notified by email if the anticipated release date has changed or when your product has shipped. As a reminder, your credit card will not be charged until your order has been shipped.
What is the return policy for Pre-order products?
Pre-Order products have a 30-day refund policy from the day the product ships.
How do I get my tracking number?
If you logged in or created an account during checkout, you can look up your order and view your tracking number here. If you used guest check out, please visit Logitech.
How do I cancel my order?
After each order is processed, it is sent immediately to our fulfilment warehouse for shipment. Orders cannot be cancelled after they have been shipped.
How do I make a return?
If you need to return a Logitech product within the 30-day return policy, please visit the following returns portal: http://returns.narvar.com/logitech/returns.
If you need to return a Logitech G product within the 30-day return policy, please visit the following returns portal: http://returns.narvar.com/logitechg/returns.
Simply enter your order number and billing zip code and follow the instructions.