Can I make changes to my policy?
mustard.co.uk is an insurance comparison website; they’re not a broker or insurer so they can’t help you make any changes to your insurance policy. If you’ve changed address or want to add some extras to your policy, for example, you will need to contact your insurer to change any details.
How do I cancel my insurance?
Canceling your insurance can be expensive because insurance providers may charge you to do it. This charge is called a cancellation fee and will need to be paid if you look to finish your contract before its official end date. You should still be refunded some of the value of your insurance premium if you do cancel but that depends how you paid for it. If you paid your fee upfront and cancel after six months of a 12-month contract, you should receive a six-month refund. If you cancel your policy before it ends you may also lose your No Claims Bonus. All this depends on your insurance provider and their terms and conditions. Make sure you read and understand them thoroughly before canceling anything. If you want to cancel your policy within the first 14 days of the contract you will not have to pay a cancellation fee because you’re still inside the ‘cooling-off’ period.
Can you beat my insurance quote?
The mustard.co.uk Cheapest Price Guarantee says that they will beat your cheapest online quote, and they mean it. So if you do find a cheaper quote (based on the basic policy price), get in touch with mustard.co.uk and they’ll beat it. They will, of course, need proof but if they get it and it matches their terms and conditions, they’ll beat it. You can learn more about their Cheapest Price Guarantee using the link but it’s worth remembering that they do not promise to beat any price you get over the phone; it applies to online quotes only.
Is mustard.co.uk free?
mustard.co.uk provides a free quote finding service. They take a commission on policies bought from their panel of insurers and brokers but this commission does not change the price of the policies you see. Essentially, they’re the same quotes you’d see if you went to each broker directly.
