Nanogen Discount Codes

Nanogen accepts VISA, Mastercard, AMEX, Discover Card, Maestro, Diners Club, Apple Pay and PayPal.

Nanogen ships within countries provided during checkout.

Standard shipping takes 2-3 business days (8-10 for international orders). If the order is placed before 16.00 on a work day they will ship the same day. For full details see Shipping & Returns.

Whenever there is an opportunity, they will reduce the use of paper, cards etc. so they have removed unnecessary paperwork from orders. You will receive an order confirmation email with all details and also be able to access previous orders if you create an account.

Purchase directly from their website and shop confidently with their no-hassle, 30-day money-back guarantee. If you’re unhappy with your purchase, they simply ask that you contact them at hello@nanogen.com within 30 days of your purchase.

Unfortunately, if you have purchased your Nanogen products via one of their stockists, you will need to arrange your return with them directly in accordance with their own returns policy.

When an EU-based consumer is purchasing products from an EU-based company (including a UK-based company/consumer in the event, and at the moment, of the UK leaving the European Union where there is a so-called 'implementation period' in place such that the same relevant rules apply to UK companies as to when the UK was a member of the European Union), you are legally entitled to cancel your order within 14 days, as per section 8 of their terms and conditions.

If you would like to cancel your order prior to shipping, please do so by contacting them at hello@nanogen.com.

Should you wish to cancel your order after this has been shipped, please follow the returns procedure above. Returns due to cancellation after shipping is done so at your own expense, please send these by recorded delivery and retain the proof of postage.