What should I do with my discount code?
Simply add any applicable items to your basket and enter the discount into the discount code box to get a discount code. The discount code box can be found in your basket.
Can Antler assist me with a discount code that isn’t working?
There may be a minimum spend requirement, specific goods may be excluded, or the discount may not be usable when combined with other offers or discounts.
What is the payment method?
You can pay with a credit card or a debit card—Antler take Visa, Visa Debit, Mastercard, Solo, Maestro UK, American Rapid, Visa Electron—or use Paypal or Amazon Pay for express checkout. Customers in the United Kingdom can also use Klarna to pay. All transactions are conducted securely.
What happened to my personalised accessories?
Monogrammed/personalised accessories are shipped from a different distribution centre than Antler‘s baggage, so they will arrive in a distinct box and may not arrive on the same day. This is noted on the order page for the product. In the UK, personalised products will take 3-5 days to arrive, while in the EU, they will take 5-10 days. Royal Mail is in charge of delivery.
Is it true that Antler bags are good?
In Antler‘s test, the Antler suitcase is undoubtedly the most stylish. It’s ‘light and sturdy to handle hard treatment,’ according to the manufacturer, and it comes with a 10-year warranty.
Where are Antler suitcases made?
Antler luggage is proudly created in the United Kingdom, where the company’s headquarters are located. Antler‘s designs exemplify the British sense of style.
Why hasn’t my order arrived after I paid for next-day delivery?
Midday/noon is the deadline for next-day delivery. This is applicable Monday through Thursday, meaning you must place your purchase by noon on Monday for it to arrive on Tuesday, or Tuesday for it to arrive on Wednesday. If your order is received after the midday cut-off time, it will be picked up the next day and delivered the next day. If you place an order at 6 p.m. on Monday, for example, it will be picked up on Tuesday and delivered on Wednesday. At the checkout, Antler make this as apparent as feasible.
What’s the best method to keep my bags organised? Do they form a nest within each other?
Yes, Antler‘s suitcase sets are meant to nest perfectly inside one another, so if you have a set of the same collection, you may put your cabin suitcase inside your medium suitcase, and the two of them inside your large bag.
What happened to the shoulder strap on my Chelsea overnight or weekender bag?
A detachable shoulder strap is included with Antler‘s Chelsea overnight bag and Chelsea weekender. The strap is normally folded up and hidden in one of the bag’s zipped pockets, so you may not see it right away. If you believe your bag has come without one, please check all pockets before contacting Antler.
In hard-sided suitcases, what is the difference between polycarbonate and polypropylene?
Both polycarbonate and polypropylene are top-of-the-line bag materials. Polypropylene is a lighter, but less flexible, alternative to polycarbonate. Polycarbonate has built-in flex, making it more resistant to knocks and hard impact than polypropylene. Polycarbonate also outperforms acrylic in durability testing and is scratch-resistant by nature. Polycarbonate is used in Antler‘s best-selling Clifton case, while polypropylene is used in Antler‘s Lincoln and Portobello cases.
How do Antler figure out how tall a bag is?
The measurements of Antler‘s baggage may be seen at the bottom of each product page in the ‘Specifications’ section. The wheels are included in the height of Antler‘s luggage.