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Nili Lotan accepts Visa, Master Card, American Express, and PayPal.
Nili Lotan ships within the countries that are available during the checkout process.
They currently offer exchanges for the same item in a different size or color. If you would like to exchange an item, please specify the size or color you would like to exchange for in their portal.
Nili Lotan accepts online orders to be canceled within 30 minutes of placing the order if the request is made during their Customer Service business hours of 10am-5pm EST.
Nili Lotan accepts returns on orders within 14 days of the delivery date. Sale merchandise marked as final sale is considered Final Sale and cannot be returned. Please be sure to acknowledge the terms of the return before submitting as any unauthorized returns will not be accepted. Please print the return label provided and ship per instructions.
Refunds will be processed in the original form of payment within 5 business days for the value of the returned products. Please note that it may take up to an additional 10 days for the refund to show up on your account statement depending on your credit issuer's processing time. Unauthorized returns will be processed as online-only store credit.
Phone +1 212-219-0651
Email service@nililotan.com