What payment methods do you accept?
Nordgreen accepts VISA, Mastercard, American Express and PayPal.
Where does Nordgreen ships?
Nordgreen ships Worldwide.
How long does it take for my order to be shipped?
Not long, Once your payment has been verified, they will process and ship your order within 1 working day.
How can I track my order?
When you place an order, they’ll send you an email with the shipping details. This will include a tracking number that you can use on your Nordgreen account page. This will tell you when you can expect delivery, and also give you information on the status of the order.
When will I receive my refund?
Processing the payment usually takes up to 14 days. Please also note that if you have paid with a credit card, you might receive a refund on your credit card account or the bank might cancel the original transaction, which means it won’t show up anymore. Please track your credit card transactions to make sure you receive your refund.
What is your return policy?
You have the right to request a full refund on all products bought on their website within 14 days from the date of delivery. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. Nordgreen holds the right to additional charges if the return does not meet this criterion.