What is the payment method?
Package Free accepts VISA, Mastercard, American Express, Discover Card, Diners Club, Apple Pay, JCB and PayPal.
Where does Package Free deliver?
Package Free delivers to Worldwide.
How long does it take to ship my order?
After your order is placed, their team handpicks and packs it for you. They aim to mail your package the same day your order was placed. Package Free provide their team much deserved time off on weekends and major holidays, and will always ship your package out within 4 business days. Your package will be in transit for the length of time associated with your choice of Priority, First Class, or International Shipping. All orders should be received within 3-10 business days.
Can I change my address after I place an order?
Please contact them with your order number and updated shipping address to request an address change to your order, and they will do their best to accommodate if the order has not been shipped.
What is your cancellation policy?
Package Free is not able to process a cancellation once an order is placed and payment is received. It is within their mission at Package Free to encourage mindful consumerism for a healthier world and a happier life.
What is your return policy?
Package Free do not accept returns or issue refunds. If you have any issues with your product, please contact them as they address exceptions on a case-by-case basis.