What are my payment options?
rag & bone accepts VISA, Mastercard, American Express and PayPal.
Do you deliver outside the U.S?
rag & bone delivers to limited countries only. Please visit their delivery page for more information.
Will my order require a signature on delivery?
All orders over $1500, will require a signature upon delivery. If your order is under $1500, you have the option to select ‘signature required’ at checkout.
Can I ship my package to a freight forwarder?
rag & bone highly discourage using freight forwarders as packages may be lost or damaged once they arrive. Using their international check out ensures that they are able to track your order until it arrives at you. You may select the country you wish to ship to by click on the flag icon in the upper right-hand corner. Once you have selected your country of choice, please click on “start shopping.”
What is your return policy?
Items returned within 30 days of receipt in original condition and with tags attached will be refunded to the original payment method. Fragrance must be returned in its original packaging with the cellophane intact.