Spectrum Collections Discount Codes

Spectrum Collections accepts VISA, MasterCard, American Express, Discover Card, Diners Club, Maestro, Apple Pay, Google Pay, and PayPal.

Spectrum Collections ships within the countries that are available during the checkout process.

As soon as your order has been dispatched from their warehouse you will receive a new shipping confirmation email that will contain a link to track your parcel. Once your parcel has been collected and scanned by the delivery company your tracking should begin to work. Your tracking will update at each scan point so please keep in mind it may not update every day once the parcel is in transit.

Your parcel may have been left in a safe place at the delivery address or with a neighbour. Please be sure to check in all possible areas of the address including any outside spaces or storage locations.

If you’re still unable to locate your parcel please contact our customer care team on contact@spectrumcollections.com and they will be happy to help.

They’re super quick at processing orders to make sure that you receive it as soon as possible. Once an order has been placed, they might be unable to cancel it. However, please contact them as soon as possible on contact@spectrumcollections.com with your request and order number and they will try their best to help.

Though they hope you will be very happy with your order, they do accept returns of unwanted and unused items within 14 days of receipt.

Please send all returns to our warehouse:

Spectrum Collections C/O, Pack-it, Newbridge Rd, Pontllanfraith, Blackwood, NP12 2XF.

Simply return your products within 14 days of receipt of the products, unused and in their original packaging. Please return items using a recorded mail service as it is out of our control if the products don't make it back to them safely.

Please email contact@spectrumcollections.com with 'Returns' and your order number in the subject line, and your reason for return in the email body. They will respond with further information on the returns process.

Please allow up to 7 working days for them to process your refund though they do process refunds as quickly as possible. The refund will be processed onto your original payment method and may take between 3 - 5 working days for any refunds to appear back in your account.

If you paid via PayPal credit please be sure to check your PayPal balance as the funds will be returned to your balance.

They do accept exchanged of unwanted and unused items within 14 days of receipt.

Please email their customer care team on contact@spectrumcollections.com with details of your order and the items you wish to exchange. They may need to issue you an invoice for any additional costs, or process a refund for any costs owed to you if the value of the exchange is less that your original order.