What is the return policy?
* They must be informed if your intention to return an item/s within 14 days, starting on the day after you received the item/s.
* You may download the returns form, to give them details of the return.
* The cost of returning the items will be met by you.
* You must then ensure that the item is received by them within 14 calendar days, starting on the day after you notified them of your intention to return.
* Once they have received the item/s they will issue a full refund.
* The address for returns is detailed on the returns form and can also be found on their Showroom Page at the bottom.
* Return the item in the same condition you received it in and within the original packaging.
What to do if I receive a damaged or faulty goods?
If you feel your purchase is in an unsatisfactory condition when it is delivered then you can refuse the delivery and speak to their Customer Services Team on the number provided above to discuss your refund.
How long does the refund take to reach me?
Once the process of returning the item/s has been completed they will initiate a refund that should be in your desired account within 14 days.
What is the payment method?
The Garden Furniture Centre Ltd accepts Visa, MasterCard, Maestro, American Express, PayPal, and Sage Pay.