Toolstation Discount Code 2024

Toolstation accepts VISA, Mastercard, AMEX, GooglePay, ApplePay and PayPal.

Toolstation ships within countries provided during checkout.

If you’ve placed an order using Next Business Day Delivery before 7 p.m. on Monday to Thursday, or before 5 p.m. on Sunday, your order should reach you by 6 p.m. the next working day. Choosing our Pre-12 delivery should get the order to you before midday on the next business day.

Orders selected for Saturday delivery and placed by 6 pm Friday should be delivered the following day before 6 pm. Orders selected for Sunday delivery and placed by 4 pm Saturday should be delivered the following day before 6 pm.

Larger items over 30kg can only be delivered on Monday to Friday. Please allow up to two working days for these deliveries.

All deliveries will require a signature. If you’ve supplied your mobile number, you’ll receive a text message at around 7 am on the day of delivery to inform you of an estimated two-hour time slot. Where available, you’ll also receive the name of the driver and a link to live tracking so you can follow your parcel’s progress.

Next Business Day Delivery is FREE when you spend £25 or more. For orders under £25, delivery will be £5. Need your order before midday? Choose the Pre-12 delivery option for £10.

Want your items delivered at the weekend? Saturday or Sunday delivery is available for £10 when you spend less than £25, or for £5 on orders between £25 and £75. Orders over £75 qualify for free delivery on Saturdays or Sundays.

For orders to some addresses in remote areas, especially the Highlands of Scotland and offshore, next-day, pre-12 and weekend delivery options are not available. Please allow for an additional 1-2 days to receive your delivery. Check their Delivery page for more details.

When your order has been dispatched, you’ll receive an email with the courier details and your tracking number. This can be used to track your order via www.parcelforce.com, www.evri.com or www.dxdelivery.com depending on the courier listed in the email. Please Contact them with any further delivery enquiries.

Items delivered directly from our supplier cannot be tracked using this method. Where possible, suppliers will update you with delivery information either by email, phone call or text message.

They hope you’ll never need to return anything to them. But if you do, they want to make the process quick and easy with their 30-day money-back guarantee – so you can exchange or refund your purchase with confidence.

To make your returns or exchange process as smooth as possible, just follow these simple steps (your statutory rights are not affected):

Take your unwanted, unused item to your nearest Toolstation store in its original packaging.

Bring your receipt, invoice or order reference number with you.

Their staff will check the item and confirm it was purchased within the last 30 days.

An exchange can then be made, or a refund issued against the original method of payment.
Remember that some items are excluded from our 30-day unwanted items return policy. These include goods that are cut, mixed or made to your requirements, boilers and boiler parts, used macerators, toilets, dirty water pumps and petrol products.

For used petrol products, please contact the supplier directly – check their Supplier Helplines page for contact details.

Their stores are unable to accept the return of any items delivered directly from a supplier. These items must be returned directly to the supplier that delivered them. You can Contact them to arrange for the items to be collected – they may ask for photographs of the item prior to collection, so that they can better understand the product fault. You will receive your refund within 14 days of your return being collected.

There’s no charge for faulty items being collected, and you can’t return bespoke or made-to-measure items unless they are faulty. All refunds will be made using the method of payment you used.

If an item delivered directly from a supplier was paid for in cash, refunds will be made in one of their stores once the supplier has collected and processed your returned item. Their Customer Services team will let you know as soon as they can provide a refund.

If something goes wrong with your product, they may be able to have it repaired or arrange the delivery of a spare part. Have you tried calling their Supplier Helplines? You can find them on their Supplier Helplines page, and this can often be the quickest way to resolve the issue without the need for a repair.

For power tools, they have a fast and free service offered by their leading suppliers. This service is available through their stores and Customer Services. Your faulty power tool will be repaired and returned to you ready to use. Using this service can often be the fastest way to get any problem put right.

The service is available for power tools from Bosch, DeWalt, Festool, Hikoki, Makita and Einhell. Remember, you must register your extended power tool warranty with the manufacturer within 28 days of purchase. Please follow the manufacturer’s instructions to successfully register your warranty.