Toy Street Discount Code 2024

Toy Street accepts VISA, MasterCard, American Express, Google Pay, and PayPal.

Toy Street ships within the countries that are available during the checkout process.

Your ship confirmation email will contain a tracking number link, that will allow you to check the status of your package.

Although they never want to see a cancellation, they are of course happy to process these for you. Please let them know as soon as you change your mind and before the order is dispatched. A full refund will then be processed for you and will appear in your account within 3-5 working days of the cancellation.

Although they securely package all their orders, unfortunately, some items can become damaged during transit. In this event, you are welcome to return the item shrink-wrapped for a full refund or replacement. However, if you would prefer to keep the item, please contact them and they can explore alternative options for you. (Please note that sometimes they will ask for photo evidence so that they can assess how the damage has occurred and to avoid this recurring in the future.)

All of their products are shipped brand new and sealed unless explicitly stated otherwise. Sadly, due to circumstances beyond their control, some games will occasionally arrive with missing pieces due to manufacturing errors. In the event that this occurs, they would recommend contacting the manufacturers directly as this is the quickest way for you to receive these pieces. If you have any issues with obtaining these pieces yourself, do not hesitate to contact them and they can try their best to assist you.

Yes, they will gladly update this for you before it is dispatched. If you wish to change your order address contact them as soon as possible after placing your order.

Absolutely! If you’re unable to place an order online, please just give them a call on 01603 974303 to speak to a customer service advisor who will help place your order.

Details for your order can be found under the My Account section of the website, or alternatively, you can see details in the Order Confirmation emailed to you at the point of purchase

In order to do their bit for the environment and help to reuse and recycle, they will often package, please do not hesitate to send over an email to mail@toystreet.co.uk with any relevant images.

You may be entitled to return your order within 14 days of receiving your order without giving a reason and get a full refund. Please see their full Terms & Conditions for further information.

You will have 60 days from notifying them that you wish to cancel your order in which to return the goods to them, complete with your order number. Any items must still be in the same condition in which they were received. If no communication is made within 14 days of receipt of your order, Toy Street Limited will consider this item as accepted by you, the customer.

You may return your good(s) within 30 days of receiving your order if the item is damaged or faulty for either a full refund or a replacement. Toy Street will verify the fault before approving a refundable return and reserves the right to reject returns should no fault be identified.

We are unable to accept returns on items purchased through their Outlet Store platform (items listed as A, B or C grade) unless the item is damaged or faulty and goes beyond the described grade boundaries.

Once they have received your returned item(s) they will process your refund within 14 days.