Updated 13th June 2025
215 Ratings. Average 5 out of 5 stars
Get over 50% off when you book advance train tickets at Transpennine Express.
Book and save 33% on group ticket bookings made in advance at Transpennine Express.
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Here are some great tips & tricks for extra savings at Transpennine Express:
Transpennine Express accepts ApplePay, GooglePay and PayPal.
Yes, it is now compulsory for customers to wear face coverings onboard their services. However, some customers will be exempt from this – including children under the age of 11 and those who have certain medical conditions.
They recommend that customers who have non-visible disabilities and are exempt from wearing a face covering, wear a sunflower lanyard while using their services. These can be picked up at any TPE managed station with a booking office.
Unfortunately, there will not be any catering provision on our services in order to maintain social distancing guidelines and protect our customers and Customer Hosts.
Get in touch with us and have your booking reference number handy:
Email: tpe.websupport@firstgroup.com
Call: 0344 556 5637
Write: to TransPennine Express Refunds PO Box 1259 Crawley RH10 0JR
You can carry up to 3 x items of luggage, including one piece of hand luggage that can be held in your lap (if required), plus 2 other items up to 30 x 70 x 90 cm.
They have very limited luggage space and their services can be very busy at times, so they wouldn’t recommend travelling with excessive amounts of luggage. You need to be able to manage your luggage without additional help; however, if you have a disability and require assistance, you can book help in advance of your journey.
Phone Number
+44 0345 600 1671
tpe.websupport@firstgroup.com
Still looking for more tips whilst online shopping? Head over to our blog for more.
Transpennine Express is an online portal that lets you travel the same way throughout the UK. They provide you with a bundle of facilities too for making your journey an unforgettable one. You can catch up with wifi services on the train, onboard entertainment system taking in recent movies and songs and much more. They also provide the services of smart ticketing where you can book your tickets online and can check train timing live as well.
It is a fantastic inter-city train service for the North of England, connecting Liverpool and Manchester with Leeds, York, the North East and beyond. They are dedicated to providing a great efficient and consistent service along with competitive prices.
About Transpennine Express Homepage
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