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Book and save 33% on group ticket bookings made in advance at Transpennine Express.
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Save 20% on group train bookings with Transpennine Express across the north of England network.
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Transpennine Express accepts ApplePay, GooglePay and PayPal.
Yes, it is now compulsory for customers to wear face coverings onboard their services. However, some customers will be exempt from this – including children under the age of 11 and those who have certain medical conditions.
They recommend that customers who have non-visible disabilities and are exempt from wearing a face covering, wear a sunflower lanyard while using their services. These can be picked up at any TPE managed station with a booking office.
Unfortunately, there will not be any catering provision on our services in order to maintain social distancing guidelines and protect our customers and Customer Hosts.
Get in touch with us and have your booking reference number handy:
Email: tpe.websupport@firstgroup.com
Call: 0344 556 5637
Write: to TransPennine Express Refunds PO Box 1259 Crawley RH10 0JR
You can carry up to 3 x items of luggage, including one piece of hand luggage that can be held in your lap (if required), plus 2 other items up to 30 x 70 x 90 cm.
They have very limited luggage space and their services can be very busy at times, so they wouldn’t recommend travelling with excessive amounts of luggage. You need to be able to manage your luggage without additional help; however, if you have a disability and require assistance, you can book help in advance of your journey.
Phone Number
+44 0345 600 1671
tpe.websupport@firstgroup.com
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