What payment method do you accept?
Tria Beauty accepts Visa, MasterCard, and Maestro.
Where can the Tria Hair Removal Laser 4X be used?
The Tria Hair Removal Laser 4X can be used on the underarms, bikini line, legs, arms, back, stomach, and face (women’s cheek line downward).
What is the battery life?
The Tria battery charges last about 30 minutes. This battery life allows users to stay focused and conscious of overlapping during treatment. A rule of thumb is that a single battery charge is enough to treat a bikini-line area or two underarms at the higher energy levels, or a much bigger area at the lower energy levels.*
*The Tria Hair Removal Laser 4X has 5 comfort settings.
Can I get a refund?
Every Tria Beauty purchase is risk-free. If for any reason you are not satisfied with your product and wish to return it they will be happy to send you a full refund of your purchase price. You have 60 days to return our Hair Removal Laser, Age-Defying Laser and Acne Clearing Blue Light, and all other complexion-enhancing products. You will receive a full refund of the price paid for the Products (including the original delivery charge). However, you will be responsible for the cost of returning the product(s) to them. They will process the refund due to you as soon as possible and, in any case, within 30 days of the day, you have given notice of your cancellation.
What if I receive faulty items?
If any Product you order is damaged or faulty when delivered to you, the price of the Product shall be refunded to you in full, including the cost of delivery. If you believe a Product was delivered damaged or faulty, you must inform them using the returns process set out under paragraph 14 above. Nothing in this section affects your legal rights.
Can I return the item?
If you are returning your product to them you must contact their Customer Services department who will provide you with a printable return slip with a confirmation number to include with your return shipment, along with the address for returning the product to us. Please be sure to package the parcel securely (making sure you include a note of your name, address, and returns number inside the parcel) and then return it to them. You must return the Products to them within 14 days of notifying them of the cancellation, in the same condition in which you receive them (except to the extent reasonably necessary for you to examine them). You will be responsible for the cost and risk of returning the items to them.