Zatu Games Discount Code 2025

Zatu Games accepts VISA, MasterCard, American Express, Clearpay and PayPal.

Zatu Games ships within the countries that are available during the checkout process.

Once your order is dispatched you will receive an email containing your parcel tracking number. All tracking numbers will go live within 12 hours of dispatch. The link within your dispatch email confirmation will redirect you straight to the courier's tracking details for your order.

In this circumstance, there has likely been a courier error with the tracking, but they are happy to assist in locating your order. Firstly, they would recommend checking safe spaces around the home or with neighbours, and contacting your local delivery office, as couriers will often leave orders here. If you are still unable to find the order after checking these places, just let the courier know and they will investigate further for you. If you are still unable to find your item please contact their customer service team.

If your order is damaged or you have received an incorrect item, you will have 14 days from receiving your order in which to inspect any goods and inform them of this error, and a further 60 days to return the order for a replacement or a full refund. Please note, that requests for replacements are dependent upon their stock levels at that time, however, if they cannot fulfil a replacement, you will be provided with a full refund.

In most cases, once an item has arrived in their warehouse, the return will be processed within 2-3 working days, with the refund arriving within 5 working days of this. However, this can in some cases take up to 10 working days, so please do not hesitate to contact them if you have not received your refund in this time, and they can investigate this further for you.