What are the Anantara Resorts payment methods?
Anantara Resorts accepts all major of the Credit/Debit Card as a payment form.
Can I book from any part of the world?
Yes, you can easily book with Anantara Resorts.
Can I have an early checkout?
The property reserves the right to charge an early departure fee in the event a guest departs earlier than the original departure date.
What will happen if I fail to check in on the reserved arrival date?
Failure to check in on the reserved arrival date will incur a penalty charge as detailed in the Cancellation Policy of the rate booked.
Can I use my local currency?
Only the currency confirmed within your reservation is confirmed.
What is your cancellation policy?
Anantara Resorts reserves the right to cancel or modify reservations under the circumstances where it appears that a customer has provided an invalid credit card, engaged in fraudulent or inappropriate activity, or the reservation contains or resulted from a mistake or error. In addition, they also reserve the right to cancel or amend bookings if they do not adhere to their Terms and Conditions. If a guest chooses to shorten their stay or check out early, a penalty charge will apply, as detailed in the Cancellation Policy associated with the rate booked.
What is Anantara Resorts’s guarantee policy?
A valid credit card is required at booking time. The credit card used at the time of booking must be presented by the guest together with positive identification upon check-in at the property. An imprint or swipe of the card will be taken upon check-in. Upon departure from the property, all fees for services rendered shall be payable by the guest and where necessary the credit card will be debited by the property for the fees. The property shall debit the credit card for all cancellations, no shows or for any damages caused by the guest to the property howsoever arising. This transaction constitutes an electronic transaction and a binding agreement in terms of which the guest authorises the property to debit the credit card as stated above and the guest’s written signature shall not be required for authorisation purposes.