What kind of payment options does Avira offer?
Avira accepts VISA, Mastercard, American Express, JCB and PayPal.
Why is the renewal of my 1-user license more expensive than when I first bought it?
They recently revised our product line providing more features and upgraded performance. Your old 1-PC license was limited to being used on 1 computer. Your new 1-user license allows you to use it on 5 multi-platform devices. This also includes special software for Mac PC´s and for Android smartphones or tablets.
How does the Avira Antivirus Security affect the battery?
Avira Antivirus Security for Android is an anti-theft product that helps the user to find their mobile device if it is lost and helps to protect privacy if the device was stolen. Since it is not a widget, the app always runs in sleep mode, waiting for commands from the server. Therefore, it does not have any negative effect on the battery.
Why did I not receive my purchased Avira product?
It might happen that during the purchasing process of an Avira product the specified email address contains a misspelling. Therefore, the subsequent attempt to Log In to the automatic created Avira Connect account fails. Additionally, the customer will also not receive any Avira email information regarding the purchased product and license on his proper email address. As a result, many customers register again with the proper email address which they thought they have specified during the purchasing process. Thus, the customer owns now two Avira Connect accounts, one with the misspelt email address where the purchasing information and license are stored and another account with the proper email address which does not contain any information regarding his prior purchased product.
* Unknown spelling mistake in the email address: If the misspelling in the email address is NOT known, please contact Avira Support for further help.
* Known spelling mistake in the email address.
Which server operating systems are supported?
* Windows Server 2008 R2 (including current service packs and patches) (end of life: 01.11.2022).
* Windows Server 2012 (64-bit) (end of life: 01.11.2022).
* Windows Server 2012 R2 (64-bit) (end of life: 01.11.2022).
* Windows Server 2016 (64-bit) (end of life: 01.11.2022).
