What should I do with my discount code?
Simply add any applicable items to your basket and enter the discount into the promotion code box to get a discount code. The discount code box can be found in your basket.
Can Avon assist me with a discount code that isn’t working?
There may be a minimum spend requirement, specific goods may be excluded, or the discount may not be usable when combined with other offers or discounts.
What is the payment method?
Avon accepts VISA, Mastercard, and PayPal.
Does Avon ship Worldwide?
Unfortunately, Avon is unable to ship Worldwide. Avon ship within the United Kingdom.
How do I return or replace a product?
They know you’ll love their products as much as they do, however, if for some reason you need to refund or replace a purchase take a look at their returns page.
My order has been charged twice?
Avon apologise for the fact that your order was charged twice. Please contact Avon using our Contact Us form, and be sure to include your order number.
I’ve been charged, but my order has yet to arrive?
Orders can sometimes take a bit longer than expected. Keep a lookout for an email from Avon with your shipment notification, which will tell you when your order will arrive.
I didn’t get my entire order?
Avon apologise for any missing items in your order. Avon will be happy to assist you, so please contact Avon using our Contact Us form, stating your order number and the goods that are missing.
Is it necessary for me to create an account to shop online?
You have the option of checking out as a guest or creating an account.
How can I join a mailing list or unsubscribe from one?
When you create an account with Avon, you’ll be able to sign up for Avon marketing emails. Simply click the unsubscribe link at the bottom of our marketing mailings to unsubscribe.