What are my payment options?
Beauty Base accepts VISA, Mastercard, Maestro and PayPal.
Is my payment secure?
Yes, all Beauty Base Online payments are taken through Klarna Checkout, Amazon Pay or Paypal, all of which are widely used and offer buyer protection on all transactions.
Can I track my order?
You will be sent a tracking number with an automated email once goods are dispatched. Please use this reference on Royal Mail’s track and trace service.
They may on occasion use a courier to deliver your order, in which case relevant tracking reference will be emailed to you.
How can I cancel my order?
Please email them a soon as possible should you wish to cancel your order at [email protected]
or alternatively call 0208 963 5947. In the event, your order has already been dispatched it will be your duty to return the goods at your own risk.
Beauty Base Online, Unit 13 Space Business Park, Abbey Road, Park Royal, London NW10 7SU
*Please include your order reference
Can I use gift voucher in-store?
Currently, gift vouchers can only be redeemed online and cannot be exchanged for cash