What are Beauty Flash payment methods?
Beauty Flash accepts all major types of Debit and Credit Cards.
Do you ship internationally?
Unfortunately, Beauty Flash ships only in the UK and Ireland.
Can I track my order?
Once your order is dispatched you will receive a shipping notification with your tracking reference number.
Royal Mail will collect your order and take it to the outbound depot where it will be sorted and scanned. This is when you can start tracking your order.
It will then head to the inbound mail centre for further sorting. It is scanned again at this point. It is taken to your local delivery office. It is scanned again at this point. You will also receive an SMS or email notification to let you know your order is on its way.
Your local post office will deliver the parcel and scan it upon receipt of goods. If you are not in and your order can not be left safe it will be sent back to your local delivery office. They will scan it once it and you will be sent a notification to let you where your order is and if you would like to re-arrange another time for delivery or if you would prefer to collect it.
Once you have received your despatch notification with tracking code all further SMS or email notifications are handled by Royal Mail.
What if I get a damaged order?
Beauty Flash trust in their delivery service to deliver your order in an acceptable state. If this is ever not the case and you find you are in possession of an order which has been damaged in transit, please contact them and they will replace the damaged item and organise a free return to send the damaged item back to them. Beauty Flash want you to enjoy your shopping experience with them.
What if I received an incorrect item?
Beauty Flash try their very best to ensure your experience with them is a positive one. It is very rare that a mistake is made with an order, but if this does happen to you please contact them and they will rectify the mistake as quickly as possible with no cost to yourself. If you have ordered an item incorrectly please contact us and we will direct you as to how to send the incorrect item back to them for a refund so you can purchase the correct item.