Cedar Tree Discount Codes

Cedar Tree accepts VISA, Mastercard and Maestro.

If you hold a Single Trip or Backpacker policy you are able to change your cover dates subject to some terms and conditions.

Cedar Tree is unable to postpone or extend an existing Annual Multi-trip policy, they have however added additional value to your policy.

Their policies do not cover reimbursement for a deposit if you fail to make payment for the balance when due.

You can cancel your policy through the customer zone using the process outlined below, the amount Cedar Tree will refund depends on how long you have had your policy and when you purchased your policy. You will not be able to cancel your policy if you have made a claim under the policy. Terms and Conditions apply.

Please be aware that in all cases you should attempt to obtain a refund or voucher from your travel provider prior to making a claim. If you are concerned about the requirement to notify them as soon as possible of a loss please be assured that you do not need to make a claim until such point as your travel provider has formally in writing denied your request.

Due to the unprecedented number of claims at this time please be aware that they are unable to accept a complaint unless the time to resolve your claim has exceeded 30 days. Once your claim has exceeded this limit, or, if you would like to make a claim in relation to a partial or full denial of your claim then you may make a complaint by emailing complaints@cedartreeinsurance.com.