What are the payment methods for Cover Cloud?
Cover Cloud accept payments through all major Credit/Debit Cards and PayPal.
Where does Cover Cloud provide services?
Cover Cloud provides its insurance services within the UK.
What Gadgets do CoverCloud cover?
Gadgets include Mobile Phones, Smartphones, iPhones, iPods, Tablets, Cameras, Go-Pros, Smartwatches, and Laptops.
When does cover begin?
Immediate cover is available for any gadget under 60 days old. A 14-day exclusion period applies to all other gadgets over 60 days old at the time of policy purchase.
Are my gadgets covered overseas?
The year-round overseas cover is provided as standard with CoverCloud.
How can I cancel my insurance?
You may cancel your insurance policy within 14 days of purchase without penalty and we will provide a full refund provided you have not made a claim. After 14 days, you may cancel the policy at any time and receive a pro-rata refund less an administration fee of £15 provided you have not made a claim. If you pay monthly and have claimed, you can cancel your policy once the full annual premium has been paid. You can cancel your insurance, by giving notice of cancellation by email, website contact form quoting your surname, postcode, and policy number.
How many claims can I make in a year?
There is no limit to the number of claims you can make.