Creme De La Mer Discount Code March 2025

Creme De La Mer accepts VISA, Mastercard, American Express, Maestro and PayPal.

Creme De La Mer ships within selected countries provided during checkout.

Their deliveries are taking a little longer than normal at the moment, but they are working hard to get your items to you as soon as possible. Please keep checking your tracking information for the most accurate updates.

You may check the status of your most recent order(s) by visiting their order status page. This is the easiest and fastest way to get the most current information regarding your Creme De La Mer online orders. When you click on order status, you will be prompted to log in with your email address and password. This order status page will provide you with detailed information about your current and past orders. After your order is shipped, your tracking number, if available, will be displayed. To track your order via the carrier's website, you may click on the tracking number to view the delivery status of your order.

If you wish to change or cancel your order prior to dispatch please call their Customer Services Team on 0808 281 0225 with your order number, to discuss what practical options are available to you. Please note as they generally process orders very quickly and dispatch orders within 1-2 days therefore it may not be possible to prevent your order from being dispatched. If it is possible they will let you know about any changes to the price of the products, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If they cannot make the change or the consequences of making the change are unacceptable to you, you may wish to cancel your order and return your products once received in accordance with their RETURNS POLICY.

They hope that you are delighted with your order, but if for some reason you are not they have set out below a summary of your rights in the event that you wish to return a product. Full details in relation to such rights can be found in their general terms and conditions for online product sales.

If you made your purchase through a partnered retail location, such as a department store or airport, then any return will need to be made in accordance with the returns/cancellation policy of the relevant retailer and should not be returned directly to them. Similarly, if you purchased products on the Creme De La Mer website, you must return them in accordance with the procedure outlined here and not directly to a partnered retail location.