How can I pay for my order?
Direct Cosmetics accepts all major Credit/Debit Card and PayPal.
Where do you deliver?
Direct Cosmetics delivers all over Europe.
How secure is shopping with Direct Cosmetics?
At Direct Cosmetics, your security is their top priority. They use Sitelock to ensure the highest level of security when placing orders over the Internet. You can check their security certificate by clicking on the Sitelock logo at the bottom of the page. Direct Cosmetics will not pass on any of your details to third parties unless required to do so as part of the order verification or if required to do so by the UK governing law.
Are all your cosmetics, fragrance, and perfume goods authentic?
Direct Cosmetics guarantees that all cosmetics, fragrance, and perfume products we supply are authentic. All of their suppliers are fully vetted, and they operate their own internal quality control.
Can I return my goods?
Direct Cosmetics do not generally sell goods on a sale or return basis. If you change your mind after receiving the goods please contact them by phone or email to confirm which items are being returned. The goods must be returned unused, unopened and in the same condition as they were originally dispatched by Direct Cosmetics. They will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was despatched by them.
For Health and Safety reasons:
They will not accept any color cosmetic or skincare products for refund or exchange.
Please read their Terms and Conditions for full details.