Dokteronline.com Discount Code 2025

Dokteronline.com accepts VISA, Mastercard, and Klarna.

Once you have placed an order with Dokteronline.com, they will send you a confirmation e-mail. This includes a unique link to their tracking system. At Dokteronline.com you can check that the doctor has approved your order, that the pharmacy has dispatched it and, if possible, where it is in the distribution process (depending on your transport arrangements).

Note that not all international delivery services offer a track-and-trace function, so this information may not be available. However, that does not mean that your package is not in its way. This does not mean that the order has not been sent at your request.

Orders that are placed and paid for before 9.00 a.m. on Monday to Friday are forwarded to one of Dokteronline.com affiliated doctors the same day. Upon receipt of your request, the doctor will endeavour to review your order as quickly as possible. If approved, a prescription is directly issued and sent to a partner pharmacy for dispense and dispatch. Once your payment is received, you can expect your order to be shipped within one to three business days.

Dokteronline.com sorry to hear that the ordered medicine does not meet your expectations. As listed on their website and stated in their general terms and conditions to which you have agreed upon placing your order, Dokteronline.com does not sell or supply medication. If you have a complaint about the medication supplied to you, please contact the customer service of Dokteronline.com. They will make sure your complaint is passed to the relevant pharmacy.

You can cancel your order depending on the order status. In general, you may cancel your order unless your order is being prepared for shipment or has already been shipped.

This is how you can cancel your order. Log in on your Dokteronline.com account and check the status of the ordered product.

• Has your order not yet been assessed by the doctor? Then you can also cancel the order online.

• Has a doctor already approved your order request? Then contact their customer service immediately to see if the order can still be cancelled. If the product has not yet been prepared for shipment, they will ask the pharmacy to cancel your prescription.

If the order can be cancelled, they will issue a refund using the same payment method you used to purchase the product.

If an order you have already paid for is rejected or cancelled, your payment is refunded automatically. The refund order is issued immediately but can take up to 10 business days to be credited to your bank account.

Dokteronline.com is sorry to hear that your order did not arrive in the condition that you have come to expect from them. Please contact their customer service to report the damage as soon as possible. To ensure quick and efficient handling, they ask you to substantiate the damage found with digital photos. Please use the contact form to report the damage and attach the photos of the damaged package or product. As soon as they receive the form, they will forward your complaint to the pharmacy so that the problem can be dealt with promptly. Please retain the box, packaging materials, and the contents until the issue has been resolved.