What is the payment method?
You can pay through PayPal, Master Card, Visa and Amazon Pay.
Can I return my order to a store?
You can return an online order from TheToyShop.com or elc.co.uk to any of The Entertainer stores as long as you take a copy of your confirmation email with you. This applies to all online customers, including those who ordered directly from TheToyShop.com, elc.co.uk (after the 28th August 2019) and those who ordered from The Entertainer via Amazon. Entertainer Gift Cards are non-refundable.
How will I get my refund?
For online purchases refunds are issued back to the method of payment you originally used i.e. your credit or debit card, PayPal, Amazon or Gift Card. For store purchases, you need to present your proof of purchase if a refund is agreed this will be made to your original payment method or to a refund card if the original payment method is not available
How can I pass on my compliments about a store?
They would love to hear your positive feedback and will always pass it on to the team member or store so that they get the recognition they deserve.
You can email them at [email protected]
If your compliment is for a store you can complete their online survey here Tell them Your Toy Story