What payment methods do you accept?
Electrolux accepts VISA, Mastercard, American Express, and PayPal.
Where does Electrolux ship?
Electrolux ships within the United Kingdom.
How will you deliver my order?
Standard Delivery orders are sent via Royal Mail and take 3-5 working days to arrive. Next Day Delivery orders are sent via DPD and must be ordered before 4 pm on a weekday to arrive the very next day. More information on delivery can be found here.
Can I collect my order in person?
Unfortunately, orders cannot be collected from our warehouse. They are only able to dispatch your order. They do offer premium ‘Next Day Delivery’ should you require it.
What is your return policy?
You have 14 days to return an item if you are not satisfied with it. The 14-day period starts from the time the item is delivered. You will need to pay for the return postage unless the item is defective. Return the item in its original packaging (including documentation etc.) along with the original delivery note or order number. It is advisable to return the package using registered/recorded delivery. Having received the item back at their warehouse, they will refund your payment within 10 working days.