House Of Watches Discount Code 2025

House Of Watches accepts payments from all major credit and debit cards, for your convenience they also offer to check out with PayPal.

Your account is debited when the order has been placed when checking out using our secure online payment system, PayPal or paying by telephone.

Once your order has been dispatched you will receive a shipment email providing a Royal Mail tracking reference. Please go to royalmail.com/trackdetails and enter the reference. If you need further assistance, please contact the Customer Care team on 01562 312 226 or at sales@houseofwatches.co.uk

Currently, they do not offer a click and collect service, but this will be available in the near future.

Please return the item to them at TH Baker 95 High Street Brierley Hill West Midlands England DY5 3AU. Your item will be assessed and then sent to the manufacturer for repair under the warranty. This process will take an estimated 4-6 weeks, depending on the nature of the repair. If they have any further information regarding this they will contact you on the details you have provided in either your cover letter or from your original order.

If the repair is not covered by the manufacturer’s warranty (such as accidental damage or wear and tear), they will contact you as soon as any estimate is provided. This repair will not be completed until agreement and payment has been provided by you.

To return your item within the 30 days return policy, package the item carefully including a cover note/copy of the invoice stating if an exchange or refund is required. Please return to House of Watches Brintons House Exchange Street Kidderminster DY10 1AG. They recommend parcels are returned via a traceable insured delivery method. They cannot accept responsibility for an item we have not received, therefore a signed-for delivery option is advisable.

The process returns on the day they are received. They do advise refunds can take up to 7 days to reach your account, depending on your card provider. Exchanges will be received within 3 working days.