Updated 6th December 2024
2 Ratings. Average 5 out of 5 stars
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What is the payment method?
Polarn O Pyret accepts VISA, Master Card, American Express and PayPal.
Can I amend my order?
They can't amend any order contents after a customer has placed their order. If you want to CANCEL your entire order, please contact them with your ORDER NUMBER as soon as possible to request a cancellation. Please note, depending on where your order is in their packing process, they cannot guarantee they will be able to cancel it but of course, they will try their best. If this is not possible as your order is too far down the packing route or has already been dispatched, they do have a tracked Freepost returns system. Each order will arrive with a tracked returns label you can use to return the items for a full refund.
How long does it take to process my return?
They try to process returns as quickly as possible; they will notify you by email once your return has been processed. During busy periods this could take up to 14 days from when they receive the goods. If you want an update on a return you've sent back, then contact them with your order number and Royal Mail returns tracking number. If you need any help, get in touch with Customer Service be sure to include your order number in any correspondence.
How much will I be refunded?
You will be refunded the full price that you paid for the goods if the items are returned within 30 days with the tags as new. When returning goods that you bought using a discount or offer, they will adjust the refund accordingly if you fall below the discount/offer threshold.
What should I do If I receive faulty items?
To help you, they will need the following information:
*Order number *Product/item number (found on swing ticket or washing label) *Photo(s) of the fault. *Please email this info to their Customer Service team via theteam@polarnopyret.co.uk and they'll be happy to help.
Phone
+44 0345 340 4900
customerservice@polarnopyret.co.uk
Operating Hour
Monday to Friday 9 am-5 pm
Polarn O Pyret as they know it now, was established in 1976 in Sweden. Polarn O Pyret creates clothing for families that were designed to be handed down time & time again. Polarn O Pyret knows that children love the freedom to play in clothes they can forget they’re wearing. Polarn O Pyret clothing should be agreeable and long-lasting. Polarn O Pyret uses a procedure developed to test heavy-duty workwear. So they make trousers that are every time comfortable – in the park or at the party.
Polarn O Pyret has no own factories they production their clothes at suppliers around the world. Polarn O Pyret are expand stronger and therefore they have been members of Amfori-BSCI since 2005, a worldwide inventiveness where thousands of participants from 40 countries work together on constant improvements in the global supply chain. Polarn O Pyret also wants to decrease the actual use of resources in production by primarily developing products based on more expedient-efficient production processes.
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https://www.polarnopyret.co.uk
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