What is the payment method?
Lelo accepts VISA, Mastercard, Discover Card, American Express, JCB, Google Pay, Apple Pay and PayPal.
Does Lelo ships Worldwide?
Yes, Lelo ships Worldwide.
When will I receive my package?
Internet orders are usually shipped within 2 days of receiving an order. Most orders will be delivered within 5 days of shipment, but be aware that this can vary depending on the country. You can always check the status of your order by logging in to your LELO account and checking your order history. They regret that they cannot deliver to P.O. boxes.
How do I track my order?
A delivery/order confirmation will be emailed to you as soon as your purchase has been verified. With this confirmation, you will find an order number. If you have any questions about the delivery of your purchase or need help tracking it, please contact firstname.lastname@example.org, quoting your order number.
How to return or exchange my product?
If you are dissatisfied with any item, it may be returned unopened and unused within 14 days of receipt.