What are Luxe Tones payment methods?
Luxe Tones accepts VISA, Mastercard, American Express, Maestro, Apple Pay, Google Pay and PayPal.
Do you ship internationally?
Yes, they ship internationally.
What is your return policy?
-You have 14 calendar days to return an item from the date you received it.
-If your item(s) arrives damaged, please contact their Customer Service team as soon as possible via email: [email protected]
-To be eligible for a return, your item must be unused and in the same condition that you received it. Please note that earrings are non-returnable unless damaged.
-Your item must be in the original packaging.
-Your item needs to have the receipt or proof of purchase.
What is your refund policy?
Once they receive your item, they will inspect it and notify you that they have received your returned item. They will immediately notify you on the status of your refund after inspecting the item. If your return is approved, they will initiate a refund to your credit card (or original method of payment). You will receive the credit within a 2-5 working day, depending on your card issuer’s policies.
What are your products made from?
Their products are made from various mixed metals alloys.