Updated 21st May 2025
116 Ratings. Average 5 out of 5 stars
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Patisserie Valerie accepts VISA, Mastercard, AMEX, Discover Card, Diners Club, Maestro, Google Pay and PayPal.
Patisserie Valerie ships within the UK.
All of their cakes are hand finished and packed to order. The quickest they can deliver is the next day but you must order before 2 pm. They do advise you to order a day in advance if you can, you can then leave the cake defrosting overnight in the fridge and it will be perfect the next day.
Your cake will be delivered by DPD. Delivery timeslot will be allocated by DPD on the morning of your delivery date. To track your order, they recommend downloading the DPD app.
Perishable goods such as food and gift cards unfortunately cannot be returned.
If you aren't satisfied with the condition of a food product that you receive from them following an online purchase please contact them immediately using the Contact Form with full feedback and attached pictures of the product you received.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please note if they warn you of postal delays in your area and you place an order regardless then you will not be entitled to a refund should your order not arrive.
Phone +44 0121 325 6009
Email orders@patisserie-valerie.co.uk
Nearly a century after their founding, Patisserie Valerie has developed into one of the nation's most adored bakeries, with patisseries located all over the UK and Ireland. Building a solid reputation based on the excellence of their lovingly handmade cakes and patisseries, using only the freshest ingredients and conventional baking techniques, has been one of the key components of their success. They think they have the ideal selection of treats to delight all of their devoted customers, both old and new, with everything from exquisite whole cakes to delicate patisseries to their renowned afternoon teas.
They can deliver any item from their online shop. For the protection of their intricate designs and to guarantee that they taste fresh and delicious, their cakes are baked, then frozen, and packed with dry ice. You can savour their decadent afternoon tea, as well as a variety of freshly made sandwiches, wraps, and bagels, patisserie baked by hand, and hot beverages made by hand.
About Patisserie Valerie Homepage
https://www.patisserie-valerie.co.uk/
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