How long my Lily O’Brien’s's chocolate remain fresh?
Because they overwrap their chocolate collections to seal in the freshness, they are generally assigned between 6-12 months shelf life. All of their collections have best before date information clearly marked on the packaging.
Please store your Lily O’Brien’s chocolates according to their recommendations(i.e. in a cool, dry place away from any strong sunlight, odors or heat)in order to ensure that they remain fresh and delicious for as long as possible.
How can I track my order?
When your order has been shipped you will receive an email with your tracking number. You can track the location of your delivery through one of the courier links below;
Free/Standard Delivery - please visit GLS
For Express or USA Delivery - please visit DHL
For more information on your order please contact their team on [email protected] or by calling +353 45 486 800.
What is the cancellation/return policy?
They want you to be 100% satisfied with the products you receive and the service they provide, so if there are any issues with your order, then please do not hesitate to contact a member of their online sales team and they will be happy to rectify it as swiftly as possible. If for any reason you are not completely satisfied with any of their products, simply return them within 7 days with an explanation and they will be happy to provide a replacement, exchange or refund.
Lily O’Brien’s chocolates reserve the right to cancel any order prior to order shipping.
What is the payment method?
Lily O’Brien’s accepts Visa, MasterCard, Maestro, and PayPal.