Are your products genuine?
All of their products are 100% genuine and come in the full manufacturer’s packaging.
Do you have special offers?
Yes, they do. Sign up to their newsletter to get all their special offers first.
How do I pay for my order?
You can pay for your order online using any major credit or debit cards and by Paypal.
When will my order arrive?
The time taken for your order to arrive will depend on which delivery option you select. All parcels are sent tracked and you can choose from a range from standard delivery to Express Delivery to a home address and collection point, Named day delivery and Special Delivery. For more information, please see their Delivery Information page.
Where is my order?
You should have received a dispatch email from them with your tracking number and estimated delivery date. Please note that the tracking number might not be working before it has been scanned by the courier. However, your order is on its way. If you have not received your order within the estimated delivery time please contact them by email or fill in their non-delivery claim form.
What is your returns policy?
You can return the products to them in their full original packaging within 28 days of receipt for a refund. If you would like to return your order, please complete their returns form.