PHIX Clothing Discount Code 2025

PHIX Clothing accepts VISA, Mastercard, AMEX, Discover Card, Diners Club, Maestro and PayPal.

PHIX Clothing ships within the UK.

Your shipping fee will vary by location and is calculated at checkout.

As soon as your item has been dispatched, you will receive an automated confirmation email with your tracking number.

Orders made between 9 am and 5 pm GMT time, Monday to Friday, are usually processed and dispatched the same day, but please allow a little longer during busy periods.

If you were expecting your order and it has not yet arrived, then please check the following:

• Check that you have received an order dispatch confirmation email from them.

• Check that your delivery address is correct on your order confirmation email.

• Check your package tracking via your dispatch confirmation email.

• Check for text messages, emails and calling cards from your local postal service/DPD/Fedex, as your parcel may be awaiting collection at a local post office, or you may need to arrange re-delivery.

• Check with other members of your household, or close neighbours, for your package.

If you still can't locate your order, then please contact their customer services team at info@phixclothing.com, letting them know your full name and original order number.

Please email them at info@phixclothing.com or contact them via live chat. If your order has not yet been shipped, they will do their best to assist you. If your order has already been shipped, they, unfortunately, cannot make any changes, but if you wish to make a return please follow their simple returns process.

Yes. Please notify them at info@phixclothing.com within 14 days of the order delivery, to confirm your wish to return. They accept items, in unworn condition with original tags, delivered back to them for exchange or refund within 28 days of their delivery to you. Items returned to them after this time will no longer be eligible for a refund, but may be eligible for an exchange or credit voucher at their discretion.

As a small independent brand, they are unfortunately unable to offer free returns labels at this time. They recommend making a return via standard/economy-tracked services at your local post office, or you may find a good courier quote online for making international returns.

Once a return has been delivered to them, exchanges are usually shipped out within 3 working days, and refunds are processed within 7 working days.

Please email them directly at info@phixclothing.com and they will do their best to rectify any issues quickly. If you receive an item with a defect at delivery, or that develops within 28 days, please contact them immediately with a photograph of the fault.