What are my delivery options?
The delivery options for a product can be found once you have added the product to your shopping basket.
How do I track my order?
You will be sent an email once your goods have been dispatched with a tracking reference.
What is the payment method?
QD stores accepts Visa, MasterCard, Maestro, American Express, and PayPal.
Can I cancel the order?
When you purchase order online or by phone you have a statutory right to cancel your order at any time up to 14 calendar days from the day after you receive the goods, without any reason. It is their responsibility to supply you with goods that meet your consumer rights. If you have any concerns that they have not met their legal obligations, please contact them. If your order consists of multiple goods, the 14 calendar days period runs from when you get the last of the batch. This 14 calendar day period is the time you have to decide whether to cancel, you then have a further 14 calendar days to actually send the goods back, for a full refund. Please select the return reason with the Order Cancellation Form when returning the item(s).