What is the payment method?
QVC accepts all Major Debit & Credit Card and PayPal.
What if I forgot my PIN or QVC customer number?
QVC offers a “Forgot Your PIN?” feature that enables you to obtain your PIN within minutes by simply entering the email address that appears on your QVC Customer account. QVC will then send your PIN directly to your email address. If the address you provide does not match the one on your QVC customer account, you’ll receive a message advising you to contact the QVC Customer Service department.
You can also get your QVC Customer Number by calling Customer Service at 1-888-345-5788. When you call, be sure to have your name, complete billing address, and phone number handy so they can quickly find your account information.
How can I change, correct, or update the information on my account?
To change your permanent account information on file (e.g., name, Bill-To address), go to My Account, then select the category of information you wish to change. Simply provide your QVC Customer Number and PIN, then you’ll be given the option to change your information. You can also change your account information by calling Customer Service at 1-888-345-5788.
How can I save the addresses of people I send a lot of items to?
Using the QVC Address Book, you can keep a list of all your shipping addresses. You simply enter the names and addresses of your family and friends into the address book, and they’ll keep them on file for you. Then, when you order a product, you can select whichever “Ship-To” address you want, from a convenient drop-down box, when you choose Standard Check-Out for the order.
What is a QCard?
A QCard is a credit card issued exclusively to registered QVC shoppers. It’s the quickest and easiest way to shop QVC, QVC outlet stores, and QVC.com and offers a single line of credit. Also, a QCard speeds up order processing, since your information is already stored on the system.