What is the meaning of the order status?
You will find below the different order statuses visible in your customer account:In progress,In process,Payment control,Cancelled or Shipped.
How can I apply to model for The Kooples?
They invite you to send your message to their Customer Care team.
What is the return procedure?
If your item is still in an unused condition, you have 30 days from the date of receipt of your order to return it to them to request a credit note or refund. During their outlet sales, the return period is reduced to 15 days.
How can I modify my delivery address?
If you wish to change the shipping address for your order, they invite you to contact their Customer Care team via message within 24 hours of placing your order.