What are the payment methods for The Whisky Exchange?
The Whisky Exchange accept payments through VISA, Mastercard, American Express and PayPal.
Where does The Whisky Exchange provide shipping?
The Whisky Exchange ships to Australia, New Zealand, The United Kingdom, Singapore, Hongkong, South Africa and The United States.
When will I receive my order?
After processing, all orders are despatched using a 24-hour service to most mainland destinations in the UK, 48-hour service to many European addresses, and 72 hours to outlying areas of the UK. For international orders, delivery times vary depending on location. Delivery charges are calculated based on the weight of the product and the destination address.
What is the return policy for The Whisky Exchange?
You have the right to cancel your order at any time without being charged for the goods ordered within 14 days of purchasing. Other than for perishable or personalised products or those products that have been specified as non-returnable.
What is the refund policy for The Whisky Exchange?
Any products must be returned to us in good condition and in the original packaging. All refunds will be paid within 14 days of receiving the returned product.