Who runs The White company?
Chrissie Rucker
A Mission In Mind. Over 27 years ago, Chrissie Rucker had a vision: to create a company that specialised in stylish, white homewares, combining the highest quality with affordable prices.
Is The White Company a British company?
The White Company is a retailer of linens, home decor, dinnerware, and furniture based in England. It has over 50 stores.
How do I know you received my order?
Once your order has been dispatched, you’ll receive an email with all the delivery details you need.
Where’s my order?
Check the Dispatch Date & Postal Method on your confirmation email then reference with given delivery times to see when your order is due to arrive. If your order has not arrived in the given time-frames please call or email the customer service team.
Can I amend or cancel my order?
You can cancel single item orders before dispatch by going in ‘My Account’ and ‘My Orders’. If the cancel option is missing or your order has been dispatched already, you can contact The White Company and they can sort this out for you.
Can I track my delivery overseas?
The White Company makes it easy for you to track your delivery no matter where it is. Once your order has been processed by them, you should receive an email informing you of your tracking reference. Please use that tracking reference to keep tabs on the progress of your delivery.
What payment methods do you accept?
The White Company accepts all major debit and credit cards including PayPal.
How much does shipping cost?
Shipping cost is calculated in the checkout process. The delivery charge is based on the subtotal of your basket before discounts.
What if I received faulty/damaged items?
The White Company is very disappointed on the rare occasions their customers receive a faulty item. Make sure you let them know about the fault so they can make sure other items are not affected. If you have identified the fault within 30 days of purchase, please contact us on 020 375 89 222, or via email on services@thewhitecompany.com to arrange a return.
Does The White Company offer returns?
Yes, The White Company does.
What is The White Company’s return policy?
You can return your item to The White Company within 14 days of delivery for a full refund. Contact The White Company and they will assist you with your return.
When will I receive a refund?
The White Company will process the refund without delay and, in any event, not later than (a) 14 days after the day they receive back from you any products supplied; or (b) if there were no products supplied, 14 days after the day on which they receive your cancellation notification.
How do I use a discount code at The White Company?
The team at LoveDiscountVouchers.co.uk spend a lot of time collecting the best and most recent The White Company discount codes. The team also explains how to use The White Company’s discount codes. Scroll up and read the ‘How do I Use My The White Company Discount Code?’ section to find out more.
How often does The White Company release discount codes?
Each and every brand is different. Most brands release regular discount codes, while others don’t release any and some release them at special times in the year depending on the brand. The team at LoveDiscountVouchers.co.uk spends hours every day looking for the best discount codes to bring to you and if LoveDiscountVouchers.co.uk has offers available, they will try and list them here.
How do I redeem my The White Company Discount code?
Scan our list of The White Company discount codes and click the “Get Code” button. A code will be shown on your screen and the The White Company website will open in a new tab. Enter the The White Company discount code at the The White Company checkout and your discount will automatically be applied.