What is the payment method?
TJC accepts VISA, Mastercard, American Express, and PayPal.
Where does TJC deliver?
TJC delivers to countries that are available during the checkout process.
How can I track my order?
Now you have the power to access your order history and track your orders! Click Order Tracking in the top right-hand corner of the web browser. Enter your Sales Order Number and Surname and click Track.
Will I get an order number when I order online?
Yes, you will automatically receive an email confirmation after you’ve placed an order. It will list your order number and confirm the item(s) that you’ve successfully purchased. Each individual order will have a separate order number which will also allow you to track your order.
Can I return my order?
In case you are not entirely delighted for any reason, simply follow the returns instructions provided when you received your purchase. Just ensure that TJC receives it back within 30 days of the dispatch date to receive a full refund (including VAT). The exceptions on refunding items are those that have been personalized to your specification, such as resized rings (done through them or another jeweler).
How long does it take to process a return?
Provided that the item you returned is in original purchase condition and within its original packaging, the full price (including VAT) will be refunded to you within 30 days of the invoice date. Your money will be returned to the account that you made your purchase.