Virgin Balloon Flights Discount Codes

Virgin Balloon Flights accepts all major Debit & Credit cards.

As long as it is more than three working days before you are due to fly, you can cancel off a flight and book onto another date. This can be done both online and by contacting their customer service team. If your flight is less than three working days away, bookings, unfortunately, can't be cancelled unless there are extenuating circumstances, such as medical issues. Virgin Balloon Flights customer service team is happy to advise further on such occasions.

You can cancel off a flight up to seven days before online at virginballoonflights.co.uk and up to three working days before by post or email. After these times you will need to attend the flight unless there are extenuating circumstances, such as a medical matter for which Virgin Balloon Flights may require documentation from your doctor or health practitioner.

Their pilot’s decision of whether to fly is not related to what other balloonists decide. Virgin Balloon Flights pilots consider all the weather factors and make their own decision, always putting your safety first. The other balloon could have had better shelter at take-off from the wind in that particular wind direction. It might be a private balloon and they can legally fly in much poorer visibility than balloons on public transport licences. Private balloons are also generally a lot smaller and therefore easier to inflate and land.

If you do change your mind about wanting to do a balloon flight, you can get a refund as long as it is within the 14 days of purchase and you have not already booked onto a flight. If it is more than 14 days since you purchased your flight vouchers, as long as you haven't yet booked onto a flight and your voucher is still within its validity, you can exchange them for any of their Gift Extra products of the same value.