What is the payment method?
Western Digital accepts VISA, Mastercard, American Express and PayPal.
Do you ship Worldwide?
Unfortunately, Western Digital does not ship Worldwide. They only ship to selected countries.
Can I change my shipping address?
Unfortunately, you cannot change your shipping address after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by their system. If your package is not successfully delivered, it will be returned to the warehouse and a credit will be made to your account.
Can I change my shipping method?
Unfortunately, you cannot change your shipment method after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by their system.
When will my credit appear?
Once the return is received, please allow 7-10 business days for the credit to appear on your account. Credit will be issued to the payment method or credit card used for your original purchase.
How do I cancel my order?
Unfortunately, in the majority of cases, they are unable to cancel an order as orders are processed for shipment immediately upon completion.
Please call Western Digital Customer Service for further assistance. You will need to provide your Order ID and the part number(s).
If they are unable to cancel your purchase, you have two options:
* Refuse delivery of the product. This will send the package back to Western Digital. Please allow 7 - 10 business days for a credit to be issued.
* Accept the package and follow the Western Digital Store returns process to return and receive credit for your purchase.