What is the payment method?
Anker accept payments through all major Credit/Debit Cards and PayPal.
Where does Anker deliver?
Anker delivers only in the UK.
I ordered more than one item. Will they all be delivered at the same time?
Anker try to make sure all your items reach you at the same time. Sometimes their products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, Anker cannot change the shipment once the product is en route.
What is your return policy?
Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back in Anker’s warehouse for inspection, the refund process will begin. Returns must include all accessories. Items must include original packaging. For non-quality related warranty claims, the buyer is responsible for shipping costs. For non-quality related warranty claims, Anker refunds the cost of the product itself. Returns may be rejected if items do not meet the above requirements
Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through Anker’s online stores, please contact retailers for refunds.
How can I find my order ID?
For guest users, enter the Order ID listed in the confirmation email you received. For registered customers, simply sign in to sync your order history automatically.